Yes of course. We issue guarantees of up to 25 years depending on the type of work carried out. We will give you your written guarantee within 7 days of full payment of your account with us. A guarantee we 100%, absolutely unconditionally promise to honour if there is a problem that develops.
Our work is expected to last for multiples of the time the work is guaranteed by us. The reason we cut it shorter is because of the uncertainty of future weather. If we were to experience a week of minus 15 degrees nights at some point for example, this could potentially cause problems even with perfectly executed lime works.
Our policy is to issue a robust, sensible guarantee that we will be honoured no matter what. Every stonemasonry company will give you a guarantee if you ask them for one, but only a quality company with quality management and a top quality, hard earned reputation to protect will honour this.
We have never to date had to carry out remedial work under guarantee, such is the quality of our work.